There are several ways to create a new gallery:

In your browser

Click on "Create New Gallery" in your gallery overview, enter the preferred name of your new gallery and click on "Create gallery" or press ENTER. You will automatically be taken to the new gallery and you can start uploading your first files.

Lightroom

Important info about the Lightroom plugin.

Upload via Lightroom is automatically enabled for picdrop accounts registered before June 2022. If your account was created after June 2022, you won't find the plugin in your account settings. But don't worry: if you can't do without the Lightroom plugin for your work, please email us at hello@picdrop.com and we'll be happy to help.

FTP access

only for accounts created before June 2022

In your FTP program, log into your picdrop FTP account and create a folder. Ready! The gallery is created with it and you can upload files to the gallery at any time via FTP, Lightroom or in your browser.

Don't forget your gallery settings!

For all three ways, you should remember to check the gallery settings afterwards and if necessary set what your client is allowed to see and do in the gallery.

After you've signed up for your free picdrop account there are many ways to upload your files to picdrop:

Drag & Drop

Simply mark the files you want to upload in Apple Finder or Windows Explorer and drag them anywhere in your open gallery. (No need to drag them on the hint field for the "Drag & Drop" upload.) Then release your mouse button. Your upload starts immediately without you having to do anything else. You can check the status of your upload on the bottom right.

Use the upload button

In the hint field for the "Drag & Drop" upload you will also find a classic upload button (yellow). By clicking on it, you can search in your Finder or Explorer and also select several files at the same time.

Via FTP

only for accounts created before June 2022

You can also manage and organize your galleries and files via FTP. You will find the login data in your registration mail and instructions on how to set up your FTP program in the FAQ section "How do I set up my FTP program correctly?"

Lightroom export

Important info about the Lightroom plugin

Upload via Lightroom is automatically enabled for picdrop accounts registered before June 2022. If your account was created after June 2022, you won't find the plugin in your account settings. But don't worry: if you can't do without the Lightroom plugin for your work, please email us at hello@picdrop.com and we'll be happy to help.

Your clients do not need an account to enter a picdrop gallery.

You simply send your clients the direct URL to a gallery. They then do not need to create an account or anything to open the gallery.

If you have activated the password protection for the gallery, all they have to do is to enter their password and they'll find themselves right in the gallery, ready to view their pictures.

To send this information to your clients you can easily use email, any messenger or the like - or conveniently send it from within picdrop by using the “Share”-option within every gallery.

It's as easy as that!

In general, every person who is given the external address to a gallery can also access it. This means that you are responsible for who can see your galleries.

For this reason we recommend two things:

• Please use the external address that is auto-generated for your galleries whenever possible. This address consists of a random combination of letters and numbers. It is almost impossible to guess these addresses by chance. If you set an easy-to-read custom link for your gallery, it is more likely that links to your galleries can be guessed.
• Additionally, please always protect your galleries with a password that only you and your customers know. Especially when sharing sensitive material such as weddings, erotic images, company secrets, etc.

With these two precautions you are on the safe side!

After the trial month you are free to choose one of our plans or continue to use the free plan.

If you don't decide for one of our affordable plans, but choose the limited free plan, all your galleries created so far and all uploaded files will of course be preserved. If the uploaded files exceed the total amount of data or the number of galleries in the free plan however, all exceeding files and galleries can no longer be downloaded and accessed by third parties, such as your clients.

Of course, you can always switch to a Lite, Pro or Business plan to continue working without any restrictions.

Of course you can!

If you switch to a higher plan, you can start using the new plan immediately. We will deduct the remaining credit from your old plan from your first bill for the new plan. This way you don't pay a cent too much.

If you switch to a lower or our Free plan, you will keep the plan you have already paid for until the end of your current billing period. The new plan will then be activated at the end of the billing period.

We'll make it easy for you:

• If you pay monthly, you can also cancel monthly. (monthly payments are possible in our Lite, Pro and Business plan)
• If you take advantage of the semi-annually payment, you can cancel semi-annually.
• This means that you can cancel an annual payment with all its benefits every year.

What does termination mean?

Termination means that your contract will not automatically be renewed for the same period at the end of the current billing period. In the event of termination, the current billing period can, of course, be used in full until the end. A proportional repayment of the current billing period is not possible.

No period of notice

You will always have until the last day to object to an automatic renewal, i.e. to cancel your plan. We want you to stay with us because of our great service - not because of a adhesion contract. If you no longer need picdrop, you can leave us painlessly at any time and download all your data without any problems.

What happens in the event of termination?

Your account will be automatically reduced to the free plan at the end of the current, already paid billing period. All your galleries and files will of course remain. Existing galleries and files that exceed the maximum of 3 galleries or the 1 GB storage of the free plan are no longer available for third parties and cannot be downloaded anymore.

Not to worry, we all know that...

Below the login form on your account page just click on "Forgot password?" and have a new password sent to you.

Doesn't work either?
Write us an email at hello@picdrop.com and we will take care of it.

PicDrop GmbH is a purely German company. All our servers are located at large and well-known providers in Germany. Your data is therefore subject to strict German data protection regulations.

For the reliable delivery of data and for our communication with clients (newsletters, customer support, credit card payments, etc.) we use further, international services and tools from industry-leading companies. It is important to us that each of these companies is contractually bound to the same GDPR obligations towards us, you and your clients.

You can find more information about this in our privacy policy. Furthermore you can sign a Data Processing Agreement (DPA) with us in your account under "Payments & Legal" that lists all companies and service providers we use.